Kigiwen™ Terms & Conditions

Last Updated October, 2026

These terms govern all of Kigiwen™: the site at kigiwen.com, membership, the Journal, and the Kigiwen™ Boutique at boutique.kigiwen.com. We publish the same terms on both sites.

Who we are

Kigiwen™ and the Kigiwen™ Boutique are operated by Dory Linda LLC ("Kigiwen", "we", "us", "our"). "You" and "your" mean anyone who visits, joins, reads, comments on or buys from Kigiwen. The Boutique runs on Shopify, and membership and the Journal run on Ghost; these providers help us deliver Kigiwen, and your agreement is with us.

Accepting these terms

You accept these terms, together with our Privacy Policy, when you do any of the following:

• visit or use kigiwen.com or boutique.kigiwen.com
• join as a member
• place an order in the Boutique

If you do not agree, please do not use Kigiwen. These terms do not limit any rights you have under consumer protection laws or other rights that cannot be waived.

How these terms are organized

• Part A applies to everyone and everything at Kigiwen.
• Part B covers membership and the community.
• Part C covers buying from the Boutique, including licenses and refunds.
• Part D covers the legal provisions that apply throughout.

Part A — General terms

A1. Eligibility

You must be at least the age of majority where you live to join or buy. You confirm that the information you give us is correct, current and complete, and you are responsible for keeping your sign-in email secure and for all activity under your account. You may not transfer, sell or share your account.

A2. Intellectual property

Everything at Kigiwen — Journal articles, Boutique resources, text, images, audio, video, designs, names, logos and slogans — is owned by us or our licensors and protected by copyright, trademark and other laws. All rights not expressly granted in these terms are reserved.

You may read and use Kigiwen content for your own use, and use Boutique resources within the license you bought (C6). You may not copy, reproduce, distribute, modify, republish, sell or create derivative works from any Kigiwen content without our prior written consent. Kigiwen™ and our other names and marks may not be used without our written permission.

A3. Artificial intelligence

You may not expose, upload, paste or submit any Kigiwen content — Journal articles or Boutique resources, in whole or in part — to any artificial intelligence platform or tool, by any means. Doing so is a breach of these terms.

A4. Prohibited uses

You may use Kigiwen for lawful purposes only. You may not:

• use Kigiwen for any unlawful or malicious purpose, or to infringe anyone's rights
• harass, abuse, intimidate, defame or harm any member, host or other person
• transmit false or misleading information, or impersonate any person or entity
• send spam, junk mail or unsolicited promotion
• upload viruses or malicious code, or interfere with the security of Kigiwen
• collect or track other people's personal information
• use robots, scrapers, data-extraction tools, automated agents or AI tools to access Kigiwen
• bypass or circumvent any access restriction, including the members-only Boutique

We may suspend or end your access without notice if you break these terms.

A5. Automated agents

Any software that acts on someone's behalf without direct supervision (an "Agent") may only access Kigiwen if it identifies itself as an Agent in every request, does not conceal or imitate human behavior, answers truthfully if asked whether it is automated, and does not bypass any measure we use to limit Agents. We may block or limit Agents at any time.

A6. Feedback

If you send us ideas, suggestions, reviews or other feedback, you grant us a perpetual, worldwide, royalty-free license to use, adapt and publish it for any purpose, without payment to you. You confirm that you have the right to share it and that it does not infringe anyone else's rights. We are not obliged to keep feedback confidential, respond to it or use it.

A7. Privacy

Our Privacy Policy explains how we collect, use and share personal information. Because the Boutique is hosted by Shopify and membership by Ghost, these providers also process information about your use of Kigiwen; their privacy policies apply to that processing. We keep the information you share with us confidential and use reasonable care to protect it.

A8. Third-party tools and links

Kigiwen may link to or use tools and websites run by others, including the platforms that deliver Boutique resources. We do not control them and are not responsible for their content, availability or practices. Your use of them is at your own risk and subject to their terms.

A9. Shopify

Purchases in the Boutique are made with us, not with Shopify. Shopify is not responsible for any part of those sales, and you release Shopify and its affiliates from claims arising from your purchases from Kigiwen.

Part B — Membership and the community

B1. Membership

Membership gives you a place at Kigiwen, access to members-only Journal content and access to the Boutique. Free membership costs nothing. You join and sign in with your email address; no password is needed.

To enter the Boutique, sign in there with the same email you used to join Kigiwen. Your Boutique access is linked to your membership through that email.

Paid memberships, including gifted memberships, are billed at the price shown when you join. You can cancel at any time, and access continues until the end of the period you paid for. Payments for memberships and support are not refunded.

B2. Comments and conduct

Kigiwen is modelled on the Kijiweni: a place to stop, talk, reflect and continue on your way. We ask you to bring that spirit with you.

• Treat hosts and members with courtesy and respect.
• Disagree with ideas, never with people.
• Keep comments free of abuse, harassment, discrimination, spam and self-promotion.
• Respect other members' privacy; do not share what others say here outside Kigiwen without their permission.

You are responsible for what you post. We may edit or remove comments, and suspend or end membership, for conduct that breaks these terms or disrupts the community.

B3. Ending membership

You can end your membership at any time from your account. We may suspend or end your membership if you break these terms. When membership ends, your access to members-only content and to the Boutique ends with it; resources you have already bought remain available under their license unless your membership was ended for breaking these terms.

Part C — The Boutique

C1. Access

The Boutique at boutique.kigiwen.com is open to Kigiwen members. You enter by signing in with the email you joined Kigiwen with; we email you a one-time code to confirm it is you.

C2. Our resources

The Boutique offers digital resources made by Kigiwen, including PDFs, videos, audio and assessments. We describe each resource as accurately as we can, but appearance may vary by device. We may update, replace with an equivalent, or discontinue any resource, and may limit quantities, at our discretion.

C3. Orders

When you place an order, you offer to buy the resources in your cart and authorize us and our payment processors to charge your payment method. Your order is accepted once we confirm it and receive payment. We may decline or cancel an order at our discretion, subject to applicable law; if we cancel after taking payment, we refund you in full.

C4. Prices and payment

Prices are shown in US dollars and may change without notice; you pay the price in effect when you order, as shown in your order confirmation. Prices do not include taxes unless stated. You confirm that you are authorized to use the payment method you provide and that its details are correct. Promotions may carry their own terms, which apply where they conflict with these.

C5. Delivery

Resources are delivered digitally. After payment, you receive access by email and in your Boutique account; Circle and Professional licenses are delivered through a separate platform where you assign each person their own access. If you have not received access within 24 hours, email support@kigiwen.com.

C6. Licenses

Every resource is sold with a license that sets who may use it. You choose the license when you buy.

If a resource is used in the course of paid or professional work — serving clients, or leading a team or organization — the Professional license applies, whatever the number of people. For more than 25 people, contact support@kigiwen.com for special pricing.

A license lets the people it covers use the resource; it does not transfer ownership. You may not resell, share beyond your license, sublicense or distribute any resource, or use it to create a competing product. To cover more people, buy a larger license or additional licenses.

C7. Refunds

Because access to digital resources is immediate, all sales are final once a resource has been delivered, except where a refund is required by law. If a resource is faulty or cannot be accessed and we cannot fix it, we will replace it or refund you. Refund requests go to support@kigiwen.com.

C8. Chargebacks

If you have a concern about a charge, please contact us first so we can resolve it. If you file a chargeback for an order we delivered as described, we may suspend your Boutique access and recover the amount, together with reasonable costs of collection.

C9. No resale

You may not reproduce, duplicate, sell, trade, resell or otherwise exploit any resource, or access to the Boutique, for any commercial purpose beyond what your license allows.

Part D — Legal provisions

D1. No guarantee of results

Kigiwen offers perspectives, insight and resources. You are responsible for how you apply them and for your own progress and results; we cannot control outcomes and make no guarantee that any content or resource will meet your needs or produce a particular result. Content is provided for general information and is not professional, medical, legal or financial advice.

D2. Disclaimer of warranties

Except as stated in these terms, Kigiwen and all resources are provided "as is" and "as available", without warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not guarantee that Kigiwen will be uninterrupted, timely, secure or error-free. Some jurisdictions do not allow these exclusions, so they may not all apply to you.

D3. Limitation of liability

To the fullest extent permitted by law, we, our officers, employees, affiliates, contractors, service providers and licensors, Ghost, and Shopify, are not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, savings or data, arising from your use of Kigiwen or any resource. Where we are found liable, our total liability is limited to the amount you paid us for the resource giving rise to the claim. Any claim must be brought within ninety (90) days of when it arose. Nothing in these terms excludes liability that cannot be excluded by law.

D4. Indemnification

You agree to indemnify and hold harmless us, Ghost, Shopify, and our respective affiliates, officers, employees, agents, contractors and licensors from claims, losses and costs, including reasonable attorneys' fees, arising from your breach of these terms, your violation of any law or third-party right, or your use of Kigiwen. This does not apply to losses caused by our own breach, sole negligence or willful misconduct.

D5. Errors

Kigiwen may occasionally contain errors in descriptions, pricing or availability. We may correct them, and may cancel affected orders, including after payment; if we cancel, we refund you.

D6. Events beyond our control

Neither of us is liable for failing to perform because of events beyond reasonable control, including natural disasters, epidemics, government action, strikes, and failures of equipment, utilities, networks or service providers.

D7. Governing law and disputes

These terms are governed by the laws of Virginia, without regard to conflict-of-law principles. Any dispute arising from these terms or your use of Kigiwen will be resolved by binding arbitration in Virginia under the rules of the American Arbitration Association, except where prohibited by law. The prevailing party may recover reasonable legal fees.

D8. Severability and waiver

If any provision is found unenforceable, it is enforced to the fullest extent permitted and the rest of these terms remain in effect. Our not enforcing a provision is not a waiver of it.

D9. Survival

Provisions on intellectual property, artificial intelligence, licenses, feedback, payment, liability, indemnification and governing law, and any others that by their nature should continue, survive the end of your membership or these terms.

D10. Entire agreement and assignment

These terms and our Privacy Policy are the entire agreement between you and us about Kigiwen, and they prevail over any marketing materials. You may not assign or transfer your rights under these terms without our written consent; we may assign ours.

D11. Electronic communications

You agree that we may send you service and transactional communications, such as order confirmations, access emails and notices about these terms, by email or within your account. Keep your email address current.

D12. Changes to these terms

We may update these terms by posting the new version on kigiwen.com and boutique.kigiwen.com. We will notify members of material changes, which take effect on the date stated in the notice. Continuing to use Kigiwen after that date means you accept the updated terms.

D13. Contact

Questions about these terms: support@kigiwen.com.