Kigiwen™ Privacy Policy

Updated October, 2026

This policy explains what personal information Kigiwen™ collects, how we use and share it, and the choices you have. It covers the site at kigiwen.com, membership, the Journal, and the Kigiwen™ Boutique at boutique.kigiwen.com, and is published on both sites.

Who we are

Kigiwen™ and the Kigiwen™ Boutique are operated by Dory Linda LLC ("Kigiwen", "we", "us", "our"). Membership and the Journal run on Ghost; the Boutique runs on Shopify. By using Kigiwen, you acknowledge that you have read this policy. Read it with our Terms & Conditions; where they conflict on personal information, this policy controls.

Information we collect

We collect only what we need to run Kigiwen. You provide most of it directly; some is collected automatically when you use the sites.

Category	Examples	When we collect it
Contact details	Name, email address, billing address	When you join, sign in, buy or contact us
Membership information	Membership status and tier, sign-up date, newsletter preferences	When you join or change your settings
Transaction information	Items viewed, added to cart and purchased; order history; license chosen	When you shop in the Boutique
Payment information	Payment method and confirmation details	At checkout. Card and bank details are processed by Shopify's payment services; we do not see or store full card numbers
Assigned-access information	Names and email addresses of people a Circle or Professional buyer assigns access to	When a buyer assigns a place
Assessment responses	Your answers and results when you complete an assessment	When you take an assessment
Comments and communications	Comments you post; messages you send us	When you comment or contact us
Email engagement	Whether you open or click our emails	When you receive our emails
Device and usage information	IP address, browser and device type, pages visited, how you navigate	Automatically, through cookies and similar technologies

We do not use passwords: you sign in with a link or code sent to your email.

How we use your information

To run Kigiwen: create and manage your membership, give you access to members-only content and the Boutique, process orders and payments, deliver resources and set up assigned access.
To communicate with you: send the Journal and newsletters you joined for, order confirmations, access emails, and notices about your account or our terms.
To support you: answer questions and resolve issues.
To improve Kigiwen: understand which content and resources are useful, and how the sites are used.
To market to you: tell you about new resources and offers. You can opt out at any time.
To keep Kigiwen safe: confirm your identity at sign-in, and prevent fraud, misuse and breaches of our terms.
To meet legal obligations: keep required records, respond to lawful requests, and enforce our terms.

Our legal bases. Where the law requires a legal basis, we rely on: performing our agreement with you (membership, orders, delivery); your consent (marketing emails, non-essential cookies), which you can withdraw at any time; our legitimate interests in running and improving Kigiwen and keeping it secure; and our legal obligations.

We do not sell your personal information. We share it with service providers that process it on our behalf, to provide their services to Kigiwen. Each operates under its own terms and privacy policy, which govern how it may use the information. We choose providers with care and review their terms before we use them.

Activity	Type of provider
Hosting the sites, membership, the Journal, comments and newsletters	Website and membership platforms
Checking that Boutique visitors are members	Access-control tools
Checkout, payments and customer accounts	E-commerce and payment processors
Delivering resources and managing assigned access	Digital delivery and learning platforms
Running assessments and storing responses	Assessment platforms
Sending and receiving email	Email service providers
Connecting our tools to one another	Automation services

We may also share information:

when you ask us to, or consent to it
when required by law, or to protect our rights, our members or others
as part of a merger, sale or transfer of our business; you would be told and could ask to be removed before and after the transfer

Shopify. Shopify collects and processes information about your use of the Boutique to provide and improve its services, and may use some of it across other Shopify stores for features such as fraud prevention. Shopify is responsible for that processing. See the Shopify Consumer Privacy Policy for details and your rights.

Comments, assessments and assigned access

Comments. Comments you post on the Journal can be seen by other members, along with your name. Please do not share personal details in comments that you would not want others to see. You can ask us to remove a comment at any time.

Assessments. Your assessment responses and results are personal. We use them to give you your results and to provide the resource you bought. We do not share your individual responses with anyone else, including the person who assigned you access, and we do not use them for any other purpose, including in anonymised or combined form.

Assigned access. When a Circle or Professional buyer assigns you a place, they give us your name and email so we can set up your access. They can see who holds a place, but they cannot see what you do inside a resource or your assessment responses. If someone assigns you access and you would rather not take part, contact them and ask them to remove your details.

Buyers who assign access confirm that they are entitled to share the names and email addresses they provide.

Emails and unsubscribing

You can unsubscribe from newsletters and marketing emails at any time using the link at the bottom of every email, or from your Kigiwen account settings. If that does not work, email support@kigiwen.com. We will still send service emails, such as sign-in codes, order confirmations and access emails.

Cookies

Both sites use cookies and similar technologies to keep you signed in, remember your cart and preferences, and understand how the sites are used. Some are essential for the sites to work; others you can decline through the cookie banner or your browser settings. If you block cookies, some features, such as signing in and the cart, may not work. If your browser sends a Global Privacy Control signal, the Boutique treats it as a request to opt out of targeted advertising.

Security

We and our providers use reasonable safeguards to protect your information. No system is perfectly secure, so please do not send sensitive information to us by email.

How long we keep it

Membership information: while you are a member, and deleted within a reasonable time after you end your membership
Order and payment records: as long as tax and accounting laws require, generally seven years
Assessment responses: as long as you have access to the resource, unless you ask us to delete them sooner
Marketing preferences: until you unsubscribe

Children

Kigiwen is not intended for anyone under the age of majority where they live. We do not knowingly collect information from children. If you believe a child has given us information, contact us and we will delete it.

International transfers

We are based in the United States, and our providers may process information in other countries. Where information is transferred from the European Economic Area or the United Kingdom, we rely on recognized safeguards, such as Standard Contractual Clauses.

Your rights

Depending on where you live, you may have the right to:

access the personal information we hold about you, and receive a copy
correct inaccurate information
delete your information
restrict or object to how we use it
opt out of the sale or sharing of your information for targeted advertising
withdraw consent at any time
complain to your local data protection authority

To exercise any of these rights, email support@kigiwen.com. We may need to verify your identity first, and we will respond within the time the law requires. An authorized agent may act for you with proof of your permission. We will not treat you differently for exercising your rights. For rights over information Shopify processes, visit the Shopify Privacy Portal.

Changes to this policy

We may update this policy from time to time. We will post the new version on both sites, update the date at the top, and notify members of significant changes.

Contact

Questions or requests about your privacy: support@kigiwen.com.